About Us

About Us

Trash Handlers Is Giving the Best Service Away

Fast and Efficient

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Environment Friendly

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24/7 Customer Support

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About Trash Handlers

Our stand as Service Providers

Trash Handlers Limited (THL) believes that every business, no matter how small or large, has an environmental and social impact in some way, on the world we live in.

As a result of the industry we are in, we are passionate about continually assessing, improving and reducing the impact that our actions have, not only on the global environment, but also on local communities. In order to do this we ensure the waste we collect from our customers is disposed of safely, exceeding all legislative requirements. THL continually evaluates the recovered materials we come into contact with for their environmental impact and seek to eliminate or reduce harmful substances.

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THL continually looks for ways to minimize our carbon footprint by evaluating such things as energy, fuel consumption, etc and maintain regular contact with the regulatory bodies the National Environment Management Authority (NEMA) and local Authorities Regulations.

We recognizes that CSER (Centre for the Study of Existenstial Risk) is not just about the global impact but also the impact that our activities may have on local communities. We therefore strive to ensure our actions do not adversely affect those communities.

THL is aware that CSER is not just about the impact we have on the environment/community but that it also concerns human rights and ethics. We recognize our responsibilities to our employees and have implemented policies that comply with legislation relating to employment rights and equal opportunities. We also appreciate that employees are our most valuable asset and have the right to a healthy and safe working environment. We therefore provide a safe and secure workplace and promote good health, safety and environmental practices both at our premises and the premises of our customers. Through the continual implementation of Investors in People we proactively train and develop our staff, pay wages and benefits that meet or exceed the national minimum requirements and seek to ensure that our employees are not exposed to verbal, physical, sexual or any other form or harassment and act swiftly if this is encountered.

Frequently Questions

Why you should choose
our services

  • How often do you collect trash?

    We collect trash according to each of our customers situations. We will come assess your trash situation and advice you accordingly.

  • Do I have to be home on collection days?

    Simply No. We usually request our clients to ensure they have their trash well packaged in our branded trash bags by 9am on the collection day. Our personnell will collect your waste without any inconvenience or disturbance.

  • What items can you put in a garbage disposal bag?

    A common misconception is that anything and everything can go down a garbage disposal. In reality there are a number of items that should never be put in the disposal bag. This includes the scraps of foods.
    Never put any cooked or processed foods.

  • How can I pay my bill?

    Go to M-Pesa Paybill.
    Paybill No. 342199
    Account No: Last 4 digits of your THL Account No.
    Enter Amount and Pay.

  • What time is my garbage collected?

    Pick up times and days are dependent on your location. We have attached a collection schedule down below and you can have a look of when your garbage is due to be collected. Pick up time is not fixed but we advice our clients to have their garbage disposal bags ready outside their gates by 9am on the collection day.

  • I have more garbage than will fit in my bag. What do I do?

    Call Trash Handlers Customer Service on 0703 899067 at least a day before your regular collection day to schedule extra collection service. Place all extra garbage in thic plastic bags. Thee is a per bag charger that will be added to your quarterly bill. Do not place overflow garbage in cans or boxes.

  • How do they know where to collect my garbage from?

    Our personnel are directed by one of our customer relations officer by visiting your home at least once.

  • How to Reach Us

    Our office is available by telephone Monday through Saturday from 8am to 1pm and 2pm to 5pm (closed 1pm to 2pm daily for lunch).
    Call 0703899067 or email info@trashhandlers.co.ke.
    You can also visit our offices at Ebenezer Flat, Wangige.